The Lab
Since its inception in 2010, Twist of Lime has developed some truly innovative insights solutions for our clients that have made a real difference to their bottom line.
Our team possesses a unique combination of  skills spanning web design and development (e.g. Mobile Java, Java Script C#, Silverlight, HTML5) and business management, marketing and market research.  It is this combination that allows us to both understand your challenges and help you devise insights capability, including: 
  • Contact centre solutions
  • Marketing dashboards
  • Bespoke analysis tools 
  • Marketing campaign tools
  • Customer Experience surveys and processes (e.g. post contact, complaints etc.)
  • Website and Intranet development and applications
  • Employee opinion surveys and innovation capture solutions
  • Project management tools such as action registers
  • Mobile development and applications
On simple assignments or major business transformation projects, the common theme is our ability to (i) understand the issue (ii) devise a technology solution and (iii) implement it right the first time, cost effectively.